You have the right to withdraw from this contract within 30 days without giving any reason. The withdrawal period is 30 days from the day on which you or a third party named by you has taken possession of the goods.
Return Process
To start a return, please visit our Contact Us page or email us at info@gesundpur.at.
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Please include your order number and the reason for the return in your message.
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Return Address: Please note that the address in our legal notice is not a return center. Our support team will provide you with the address of the nearest authorized return center once we process your request.
Conditions for Returns
To be eligible for a return, the following conditions must be met:
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Condition: The product must be unused, in its original packaging, and in the same condition that you received it.
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Sealed Goods: For health protection and hygiene reasons, returns for supplements are excluded if the seal has been removed after delivery.
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Diminished Value: You are only liable for any diminished value resulting from handling other than what was necessary to establish the nature and functioning of the items.
Return Shipping Costs
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You will be responsible for paying the direct costs of returning your items.
Refunds
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Timeframe: Once we receive and inspect your return, your refund will be issued within 14 days.
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Inclusions: We will refund all payments received from you, including standard delivery costs, using the same payment method used for the original transaction.